CONTINUOUS IMPROVEMENT LEADER • SOLUTIONS BUILDER

I build digital solutions where efficiency meets innovation

Senior Supervisor at DB Schenker, specializing in Lean methodologies and Continuous Improvement. 5+ years leading operations and driving process excellence.

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Jay Trivedi
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ABOUT ME

Operations Leader & Continuous Improvement Professional

Based in Calgary, Canada. 5+ years leading operations in supply chain and logistics. Currently a Continuous Improvement Supervisor focused on Lean methodologies, process optimization, and building practical applications that eliminate waste and improve efficiency across the organization.

5+
Years Experience
10+
Projects Delivered
550+
Users Impacted
15+
Process Improvements

Core Expertise

Lean Six Sigma & KATA Methodologies
Root Cause Analysis & Problem Solving
Value Stream Mapping & Process Flow Analysis
KPI Development & Performance Tracking
Change Management & Stakeholder Engagement
Cross-Functional Team Leadership & Training
Waste Elimination & Standard Work Development
Warehouse & Supply Chain Operations

Technologies

Excel & VBA Power Automate Power BI JavaScript HTML/CSS Chart.js Node.js

Certifications & Education

KATA Coach

DB Schenker, 2025

KATA Bootcamp

DB Schenker, 2024

Lean Six Sigma Yellow Belt

Mohawk College, 2019

Supply Chain Management

Mohawk College, 2019

International Business Management

Mohawk College, 2018

Bachelor of Commerce

Gujarat University, 2015

EXPERIENCE

Professional Journey

NOV 2025 - PRESENT

Continuous Improvement Supervisor

DB Schenker — Calgary, AB

Leading CI initiatives and building practical applications that solve operational challenges. Some applications were reviewed by global leadership for potential wider adoption.

  • Build and maintain 7+ production applications
  • Applications reviewed for potential global adoption
  • Drive process improvements and automation initiatives
JUL 2023 - NOV 2025

Operations Supervisor

DB Schenker — Calgary, AB

Led warehouse operations while building applications to solve operational challenges. Led KATA Lean initiatives that contributed to significant labor cost savings.

  • Built labor planning tools used by 550+ employees
  • Contributed to labor cost reduction initiatives
  • Digitized training and skills tracking systems
SEP 2021 - JUN 2023

Operations Supervisor

DHL Supply Chain — Hamilton, ON

Managed team of 12 associates overseeing 3,000+ SKUs across receiving, cross-docking, and order fulfillment operations.

  • Implemented Lean Six Sigma strategies to optimize inventory flow
  • Led workforce distribution initiatives maximizing output
2019 - 2021

Operations Coordinator / Group Lead

DHL Supply Chain & General Supply Chain

Built foundation in warehouse operations, coordinating daily activities, training associates, and developing automated reporting systems that reduced manual work by 50%.

PROJECTS

Applications I've Built

Practical applications built to solve real operational problems and drive continuous improvement.

App Showcase Portal

A platform to showcase applications to stakeholders from different sites and countries. Includes feature request system and visitor analytics.

Feature request system for different sites
Visitor tracking and analytics
PDF export for offline viewing

Note: Used for global stakeholder reviews

TailwindCSS Firebase Analytics
550+ USERS

NDC ONE - Labor Planning

Labor management tool with AI chatbot, real-time calculations, and automated planning. Replaced Excel-based scheduling for the facility.

AI-powered chatbot with context-aware responses
Real-time OPH calculations and progress tracking
Multi-role dashboards (AM/PM Supervisors, Managers)

Note: Used daily by supervisors and managers

JavaScript Firebase OpenAI Chart.js
IN USE

NDC Workforce - Absence Tracking

Workforce management tool with SMS notifications and absence tracking. Built as an alternative to expensive commercial solutions.

Twilio SMS integration for automated notifications
Role-based access with 2FA authentication
Real-time absence tracking and reporting

Note: Saves licensing costs vs commercial alternatives

JavaScript Firebase Twilio
IN USE

Vacation Request System

Complete time-off management solution with multi-level approval workflow, calendar visualization, and automated reminders via SMS and email.

4-tier role system (Employee, Supervisor, Manager, PO)
Automated SMS/email reminders via Twilio
Excel import/export for bulk operations

Note: Replaced paper-based vacation requests

JavaScript Firebase Twilio
550+ USERS

Training Matrix 2.0

Digital skills and training management platform with electronic signatures, Wacom tablet integration, and real-time competency tracking.

Electronic signature capture via Wacom tablets
Real-time training acknowledgment tracking
Department-based SPL and work instruction management

Note: Replaced paper training records

JavaScript Firebase E-Signatures
CI TEAM

CI Team Portal

CI team management tool with audit scheduling, project tracking, and 5S management. Centralizes CI activities in one place.

Audit scheduling and form management
Project tracking with cost analysis
Document control and version management

Note: Used by CI team for daily operations

JavaScript Firebase TailwindCSS
IN USE

SignageHub

Digital signage management system for warehouse floor displays. Manage screens, upload media, create playlists, and control content remotely.

Multi-screen management dashboard
Media library with drag-and-drop upload
Playlist scheduling and rotation

Note: Alternative to Samsung MagicInfo

JavaScript Node.js WebSocket

GET IN TOUCH

Let's
Connect

Interested in discussing CI/Operations opportunities or have questions about my work? Feel free to reach out.

Email

jay.trivedi2069@gmail.com

Phone

365-888-0969

Location

Calgary, Alberta, Canada

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